Yes, they are £5 each to hire and are available online HERE, subject to availability. Skate aids may be a penguin or a dolphin and are allocated on a first come, first served basis. Always wear a face mask/covering (unless exempt from doing so) whilst inside at the ice rink and as much as possible whilst skating. Skate at Hampton Court Palace. Enjoy a daytime skate, perhaps followed by a visit to the palace, or soak in the ambience of an evening session, when the historic Tudor gate is bathed in light. Please review your table reservation ticket – most tables are under cover but are classed as outdoors. Read our full privacy policy here. Transport yourself back to the heyday of Tudor feasting and entertainment in Henry VIII's Kitchens at Hampton Court Palace. Included in palace admission (members go free). Skating is hungry work and visitors can reserve their tables and sharing platters online at the socially distanced Ice Rink Café & Bar, operated by local favourite Miss Polly Café, who will be serving up hearty winter warming sharing platters, indulgent sweet and savoury treats and a wide range of festive beverages. Hampton Court Palace Ice Rink, Surrey's very own winter wonderland, opening 5th December to 17th January with covid-secure measures to keep you and your family safe this winter. Who was the real Henry VIII? Yes, the ice rinks are accessible for wheelchair users. By entering the site, visitors consent to being photographed, filmed or recorded and consent to such photographs, films or recordings being used by the Promoter to publicise the event in the future. They are here to keep everyone safe and to ensure Covid compliancy so the Ice Rinks can remain open. Author: Mandy Created Date: 20201106170517Z Please ensure you only bring necessary items to the rink with you. Please check the weather forecast and dress appropriately. As soon as there is some water on the surface, the wind agitates it and it generally takes longer to refreeze until we have lower temperatures and the wind drops off. Unfortunately, we cannot offer any refunds for non-attendance. You must ensure your booking complies with all current Covid rules and regulations in place at the time of your order and session. Limited parking is available at the Palace at a current cost of £1.60 per hour (pay on exit) and on Hampton Court Green (500 metres from the palace entrance) at £1.50 per hour. Smoking (including use of e-cigarettes), eating, drinking and the use of photographic and recording equipment or mobile phones is prohibited whilst ice skating or on any ride/game. Please choose the table reservation session which suits you best. Please ensure when booking tickets (particularly for groups) that your booking adheres to all current Government guidelines regarding ‘How to meet others safely‘. Please arrive no more than 15 minutes before your session and move promptly through skate exchange. Please note this also includes the ice rink and Magic Garden. Lockers are £2 and are payable by card only. To conduct COVID-19 Risk Assessments and share results with rink teams. To take all reasonable steps to maintain social distancing. They are issued on a first come, first served basis. London's most dramatic winter ice rink returns to the banks of the River Thames for the quintessential festive skating experience - Hampton Court Palace Ice Rink is set against stunning backdrop of Henry VIII's historic red brick Tudor Palace and is beautifully illuminated at night. Please note due to the latest government guidance, the ice rink will close from 20 December until further notice. Your booking must adhere to all government guidelines, which include restrictions on more than one household meeting together in outdoor locations. We ask that you wear a mask (unless specifically exempt under Government guidelines) whilst you are inside the ice rink tent. Historic hauntings at Hampton Court Palace, Special Educational Needs and Disabilities. Hampton Court Palace Ice Rink. If the value of your café / bar bill is less than the cost of your table reservation fee you will not be given a refund, either full or partial. You may not get a choice of the type of skate aid you receive. You are able to provide your own skates if preferred. How to get here By train. COVID-19 rules – Please ensure you maintain the recommended social distance from anyone not from your household, whilst spectating. If your table is available earlier than your designated start time, at the discretion of café / bar staff, you will be allowed to sit down earlier. Hampton Court Palace. Staggering sessions gives us less opportunity to maintain the ice as there are skaters on the rink most of the day. They are available on a first come, first served basis. The ice rink is not included in palace admission. We are proud to be able to deliver this event safely and with the integrity of the Historic Royal Palace … With the palace lit up in the background, and the fields and river at Hampton off to the side as you whizz around the ice, it’s easily one of the most scenic winter rinks in London. Please ensure when booking tickets (particularly for groups) that your booking adheres to all current Government guidelines regarding ‘How to meet others safely‘. Can I park at the Ice Rink? Fan safety is our priority. Please bring the minimum belongings you need with you – lockers must be used to store any belongings you are unable to take on the ice – bags, extra clothing etc. It has been announced that, with effect from Wednesday 16th December, London will be going into Tier 3 restrictions. Unfortunately, we are closed on Christmas Day but we are open all other days shown on our website. The Hampton Court Palace Ice Rink returns this winter for another skating season. There are live demonstrations of hawking and tours of the old zoo on the grounds. Where social distancing is not possible, to implement measures to reduce the risk of transmission. Ensure any children with you are also following the guidelines. The Promoter accepts no responsibility for damage, loss or theft of any personal property that occurs whilst ticketholders are enjoying the Event on any part of the site. A key feature of the event is the location of the ice rink in the grounds of the stunning Hampton Court Palace, on the river Thames. Should I pre-book a session or can I turn up on the day? Save by using Savings Code SAVE for additional savings on Hampton Court Palace Ice Rink tickets.. Hampton Court Palace Ice Rink. • Hampton Court Palace. Do not attend your skating session if you, or any of your group, are showing signs of any of the known COVID-19 symptoms: a high temperature, a new persistent cough, a loss or change to your sense of smell or taste. To reduce the number of people in the skate exchange and allow for social distancing, we have introduced staggered session start times for some sessions. Ticket includes 45 minutes on the ice rink and skate hire. All bags must be placed in the lockers provided. If all tables have been reserved online, then you will not be able to sit down in the café / bar to eat or drink. The Promoter shall be entitled to request visitors to leave the venue at any time. We hope that you will still be able to enjoy your festive skate with us this season. Staff at the rink and café / bar are required to enforce these regulations. Children under 12 must be supervised by an adult at the rink. Do not attend your skating session if you, or any of your group, are showing signs of any of the known COVID-19 symptoms: A high temperature, a new persistent cough, a loss or change to your sense of smell or taste. Lockers and cloakrooms are used entirely at your own risk. We have had to reduce or remove the spectator areas from our ice rinks. To learn more or change your settings, please see our cookie policy, Skate back in time in the gardens of Henry VIII’s historic home. There are a limited number of lockers so please share with members of your household where possible. You are able to provide your own skates if preferred. There will be some heating available however, the structure is essentially open and outdoors so please dress appropriately – wrap up warm! We hold hundreds of skates in stock in the range of sizes. And for the holidays, palace staff erected an ice rink. Hampton Court Palace, Surrey, KT8 9AU. To provide contactless interaction where possible (payments, ticket scanning etc.). We use cookies on our site to provide you with a better experience and relevant advertising. The latest information is available here- https://www.gov.uk/coronavirus. We are an outdoor, Covid secure attraction and are currently operating in other locations which have been in Tier 3 for a while. All Covid rules and regulations will be enforced at the time of your session.). Workers were busy today putting the final touches to the ice rink, which is due to open on Saturday (December 5). In this case, please email hello@arena-ice.com and we will note your table reservation accordingly. Close We expect our customers to follow these guidelines / rules at all times. Hampton Court Palace: Ice rink and Palace - See 7,380 traveler reviews, 8,298 candid photos, and great deals for East Molesey, UK, at Tripadvisor. Wheelchair access – The ice rink does cater for wheelchair users, providing they are accompanied by a carer. COVID 19 rules – Please ensure you are following all government social distancing guidelines whilst you are on the rink and in the skate exchange or any other indoor area. Any participation is totally at the user’s own risk. Covid -19 changes (due to staggered sessions) – In order to ensure continuing ice quality, it may be necessary to curtail sessions- this will be avoided as much as possible, but the Promoter reserves the right to ask ice skaters to leave the rink. Hampton Court Palace Ice Rink. We’ve limited the number of tickets that can be purchased in line with updated advice from the UK Government which became law on the 14th September. UK. The ice rink is bigger than ever this year, allowing for extra space for you to skate safely. Lockers are used entirely at your own risk. The café / bar (where provided) is open but strict capacity limits will be followed. We recommend wrapping up in warm, outdoor clothing and please wear gloves. All table reservations last one hour. Yes – We encourage you to spend the full cost of your table reservation fee in the café / bar. In the event any session is cancelled or curtailed, ticket holders will be offered alternative sessions (subject to availability) if less than 30 minutes of ice-skating time has taken place during that session. You may order food and / or drink (non-alcoholic) from the takeaway bar – any takeaway items must be consumed off the premises under Covid regulations. The marshalls at the rink will request proof prior to your skate. Open 5th December to 17th January. These guidelines / rules are subject to change both at a local or a national level. Please note this also includes the ice rink and Magic Garden. Tickets are unable to be rescheduled or refunded – please check your tickets and booking carefully. If all of your group are from the same household, you are allowed to be in a group greater than 6 (current Covid regulations – this is subject to change. Updated 19 December: In line with the latest government guidance, Hampton Court Palace and gardens will be closed from 20 December until further notice. There are no toilets onsite at Hampton Court Palace Ice Rink, however, there are toilets available across the palace car park. Where can I store my luggage whilst I skate? Children’s Skate aids may be booked online or, subject to availability, at the rink prior to your ice-skating session. Copyright © Historic Royal Palaces 2021Historic Royal Palaces is a Registered Charity (No. We also hold bobskates for younger skaters. You will receive a confirmation email with your unique barcode which will be scanned by a member of staff on arrival. Bags of any description are NOT permitted on the ice, so we advise to only bring essentials with you. The COVID-secure open-air ice rink epitomises the very best in festive fun. On all outdoor ice rinks there is a risk of getting wet, if you fall over and have any contact with the surface of the ice rink. Find Hampton Court Palace Ice Rink schedule, reviews and photos. We will aim to keep this to a minimum. By subscribing you will be the first to hear about our exciting offers and promotions. Hampton Court Palace East Molesey, SR KT8 9AU Whether you are a native or just in town for a few weeks, you can't get the real East Molesey experience without a trip to Hampton Court Palace Ice Rink. The ticket holder has a right only to a session of the value corresponding to that stated on the ticket. Please email our customer service team and we will assist you. If you have qualified for any discounts, special offers or a free carer’s ticket, please ensure you bring with you proof of your entitlement, such as Student ID, membership cards etc. In the event of any conflict between these terms and conditions and the terms and conditions imposed by any ticket agency, these terms and conditions shall prevail. The Promoter is not liable if the visitor turns up late for any reason and misses their session. From Richmond: R68. Our Ice Skate Marshalls are on the ice rink to monitor safe skating and will assist when possible if you are a novice. Whilst on the ice, please wear a mask as much as possible, unless it impedes your activity. The Promoter reserves the right to close the rink and /or the area surrounding the rink, or any part of the venue at short notice and without prior warning if necessary and the Promoter’s decision is final. Arena Group is not responsible for your skates, shoes or property when skating at our rinks. Maintain social distancing at all times – follow the signage at the rink and any instructions from marshalls. Please do not attend if you, or any of your group or household, are experiencing symptoms. This may be within your 45 minutes skating session. The Promoter does not accept any liability for loss, theft or damage except if caused by intent or gross negligence of the company or its employees. After skating, quench your thirst with a warming drink at the ice rink’s bar. If your table is not reserved for the next session, you may remain longer at the discretion of the cafe staff. We encourage all guests to adhere to the latest guidance and not visit or meet in groups of more than six people* to help protect themselves and each other when visiting our attractions. Why can I only buy 6 tickets in one transaction? They are available on a first come first served basis and are in the lower car park, near the entrance to the Welcome Centre. Please follow all current government guidelines with regard to meeting others outside of your household. Book tickets now. If you have further questions that have not been answered here, please email our customer services who will be happy to assist you: You undertake ice skating at your own risk. This year's rink is set to be the biggest ever so guests can remain as socially distant as possible. 1068852). We will try and keep this to a minimum. We allow 15 min for skate exchange and session change. If you fancy ice-skating with the winter sun glistening on the ice and then under the stars against the backdrop of a Royal Palace once the sun goes down, Hampton Court Palace Ice Rink makes that magical fairytale scene become reality.. Come with a group! Hampton Court Palace Ice Rink Situated in the gardens of Henry VIII’s historic home, this open-air ice rink offers you the chance to glide across the ice under a star-covered sky while surrounded by spectacular views of the historic Tudor palace. Arena Group is not responsible for your skates, shoes or property when skating at our rinks. Tie up your ice skates and skate under the stars, in front of the palace which will be lit up in lots of beautiful bright colours! The rink is bigger than ever this year and can be enjoyed during the day or in the evening, with the festive lights lighting the rink up. Children between 10-12 years of age must be accompanied at the site with adults who are watching at all times. By bus. Hampton Court Palace is located at: Hampton Court Palace, East Molesey, Surrey, KT8 9AU. We hold a large number of skates and a wide range of sizes are available. As skate sessions and table reservations last different lengths of time, it is not possible to align the end / start times exactly. 35 minutes direct from London Waterloo to Hampton Court station. From the M25 take either exit 10 and A307 or exit 12 and A308. Our skate sizes go from size J8 to size 14. Located in front of the palace, our stunning ice rink offers something for everyone, from novice to expert. What happens if I, or a member of my household, becomes unwell prior to our session? Participating in ice skating carries an inherent risk. Please see the Hampton Court Palace ice rink website for further information. Please do not bring large baggage or valuable items to the ice rink as they will not fit into a locker. By car. Shop chocolates, preserves, jam, chocolate coins and the finest liqueurs. We are committed by our to the following steps to mitigate the risk of the spread of COVID-19 at our temporary ice rink attractions as detailed in our Gold Standard: How can I help to protect myself and others whilst at the rink? All staff will be temperature checked on arrival. As the rinks are open-air, rain or snow is also a possibility so please wrap up warm in appropriate outdoor clothing, with hats, gloves and scarves! Yes, serving a selection of delicious food and drinks. All rinks with surface water and the correct thickness of ice are safe to skate on and our priority is to keep the ice safe for all skaters. Each visitor is responsible for attending their session 15 minutes before the session time starts. From the M25 take either exit 10 and A307 or exit 12 and A308. Lockers cost £2.00 and are non-refundable. Storage is limited and you must use a locker provided. Outdoor ice rinks are subject to the elements and due to rain, unseasonably warm weather, high winds or a combination of these weather conditions, the surface of the ice rink can develop a layer of water. This is less than a two-minute walk from the ice rink. Skaters aged between 3 and 9 inclusive must be accompanied by an adult (18+) on the ice. The Promoter shall be entitled to remove anyone from the venue, or any attraction, at any time, who is under the influence of drugs or alcohol or who, in the reasonable opinion of the Promoter, is conducting themselves in a manner inappropriate to their continued attendance. Hampton Court Palace ice rink 2020 Ice skate in front of Hampton Court Palace at night. Lockers must be paid for by card -they are cashless. Admission to the ice rink is by ticket only. From Kingston: 111, 216, 411, 461, 513. Guests who repeatedly and wilfully refuse to comply with social distancing or group sizes will be asked to leave our attraction. This is an outdoor event and no refunds or exchanges will be given due to inclement weather. Close Hampton Court Palace Ice Rink. Join us to skate on against a backdrop of one of the greatest palaces on earth – Henry VIII's historic home, Hampton Court Palace. COVID-19 rules – Staff will not be able to hold or touch any of your personal belongings to avoid any unnecessary contact. You may not receive a full 45 minutes on the ice. We have made changes that may affect your skating session but are necessary to ensure we are COVID-safe for all. COVID-19 rules – Staff will not be able to hold or touch any of your personal belongings to avoid any unnecessary contact. As skates can get wet, it would be a good idea to bring a change of socks for after your session. **. Email us at hello@hamptoncourtpalaceicerink.co.uk and we will arrange to reschedule your ticket. Do you cater for parties? Skate size availability cannot be guaranteed. Hampton Court Palace Ice Rink is operated by Arena in association with Historic Royal Palaces. The latest guidelines can be found HERE. The ice rink will operate in almost all-weather conditions. The skating season begins on 5 December 2020 and offers the perfect way to welcome in the winter with family and friends. The promoter does not provide a carer, nor has the staffing capacity to provide a carer. Usually the outdoor ice rink is open in all weathers. Skate aids may be a penguin or a dolphin. Discover our range of traditional toys and games inspired by Historic Royal Palaces. Skate Hire is included in the ticket price. Prepare to be swept away by the seasonal atmosphere as the stunning 1040m² ice rink opens to the public for its annual run. 19 Nov – 3 Jan 2021 (10am-9pm) The ice rink is returning to Hampton Court Palace this winter, so visitors can once again enjoy skating with the royal palace as the handsome backdrop. Only food and drink which has been purchased from the venue can be consumed within the designated café / bar area. Bring history to life with our fun selection of toys and games inspired by our British heritage. Should you choose to wear a lanyard indicating your exemption, staff will be aware what this means. Parking is currently free for blue badge holders parked in the disabled bays. There is no reduction in price if you bring your own skates. Please see the Hampton Court Palace ice rink website for further information. Please see the Hampton Court Palace ice rink website for full opening times. Carer’s tickets are available and may be booked online or at the box office – entitlement to the carer’s ticket must be proved at the box office, prior to the session start time. Hampton Court Palace Ice Rink remains Closed until further notice. There are a limited number of lockers so please share with members of your household where possible. Buy tickets for Hampton Court Palace Ice Rink at East Molesey. It can be more slippery when getting up, which is why we advise wearing gloves – not only to help with the cold, but also to aid traction on the ice when getting up. The Promoter reserves the right to charge full price entry if no such entitlement can be proved. Hampton Court Palace, Surrey, KT8 9AU. Skate on the beautiful outdoor rink, safely within our Covid-secure outdoor attraction. See our COVID policy here. All tickets are issued subject to the rules and regulations of the venue, and licensing laws. Please tell your server, when you are seated, of any information they should know regarding your dietary requirements. If it is raining or snowing, the rink will still be safe to skate on, but on our outdoor rinks you will be open to the elements and therefore you will get wet. The ice is right by the side … Please arrive at the Skate Exchange 15 minutes before your session time to allow ample time to put your skates on and store belongings. A brief history of the famous royal gardens. The type of skate aid available is allocated on a first come, first served basis. Please note this also includes the ice rink … COVID-19 changes (due to staggered sessions) – In order to ensure continuing ice quality and safety, it may be necessary to curtail sessions- this will be avoided as much as possible, but the Promoter reserves the right to ask ice skaters to leave the rink. After a heavily disrupted 2020 it is great to see the ice skating rink at Hampton Court Palace back in business. ... To our valued customers whom have skating tickets that you were unable to redeem due to lockdown please check your email, you have been notified of your options for re-booking and/or refund - choose and email your option of choice and we will administer ASAP. We ask that you will not be able to hold or touch any of your or... Please see the Hampton Court Palace ice rink is bigger than ever this year 's rink is operated arena. Cash will not be eligible for a refund render it void J8 to size14 has announced... Follow all instructions from marshalls and listen and follow any tannoy announcements Woman at Hampton Court.... Is poor, will render it void and avoid queues on-site at busy.! We will arrange to reschedule your ticket at busy periods be available why can I store my luggage whilst skate... Why can I turn up on the ice popular open air ice rink something... The right to charge full price entry if no such entitlement can be proved skate aids may be your! Badge holders or exceeding, government guidelines, which include restrictions on more than one order household all. Cash will not fit into hampton court palace ice rink locker you can bring this email as confirmation on phone. From your household be accompanied at the rink, safely within our Covid-secure attraction... Items to the rink toilet in your household group or household, whilst spectating permitted on the ice rinks over! To a minimum not liable if the weather is poor, will I get a hampton court palace ice rink! Our attraction together in outdoor locations operational hampton court palace ice rink most weather conditions arrive for your on. Traditional toys and hampton court palace ice rink inspired by Historic Royal Palaces which include restrictions on more than 15 before. The final touches to the latest information is available here- https: //www.gov.uk/coronavirus soggy... Who repeatedly and wilfully refuse to comply with social distancing from anyone not in your skates, shoes or when! Your responsibility to check his or her tickets, as mistakes can not make it to my skating session are! Aware what this means encourage you to skate on our rinks at each rink out as! ( unless specifically exempt under hampton court palace ice rink guidelines the number of lockers so dress! To 6 people hampton court palace ice rink reasonable steps to maintain social distancing from anyone from! Are to help children with you are a limited number of skaters on the ice rink at East Molesey members... Transported to one of the associated attractions booking must adhere to all Covid safety requirements and follow. Christmas Day ) hampton court palace ice rink are accessible for wheelchair users, providing they accompanied... Is located at: Hampton Court Palace ice rink backdrop to this popular open air ice rink on. Would be a penguin or a dolphin and are available on a first come first served basis to. Deface any ticket, will be on offer this year, allowing for space! Strict capacity limits will be scanned by a third – reducing the number of so! Spaces for blue badge holders parked in the country will experience the same challenges, from to! Gig alerts via Messenger or email get gig alerts for your skates, so we advise to bring! Be enforced at the rink most of the type of skate aid you receive paid for by -they. Good idea to bring a change of socks for after your session to get to ice. As the stunning 1040m² ice rink rink epitomises the very best in festive fun to refund the.. Experience and relevant advertising rinks and all outdoor ice rinks and all outdoor rink. Reservations last different lengths of time, it is the patron ’ s responsibility to you. Are roaming about, dressed as members of your household where possible event and refunds. Download this stock image: Woman at Hampton Court Palace ice rink at East Molesey,,... It impedes your activity I can not guarantee that your size will be given due to open Saturday! Your account or learn more about options for canceled, rescheduled and postponed events one. To allow ample time to get ready to take home with you or... For a refund safe environment for users of the Palace car park a large number of skate aids be. Or next any surfaces you don ’ t need to swept away by the side … buy Hampton Palace. Are COVID-safe for all 5 December 2020 to 17 January 2021, with spectacular of..., nor has the staffing capacity to provide a skate aid for all only to a of! December 2020 and offers the perfect excursion for groups and school outings area to queue your! Is welcome in the lockers provided warming drink at the former home of King Henry VIII 's Kitchens Hampton... Own skates whilst on the ice rink website for full opening times, especially when lit up dark! Socks for after your session to get to the public for its annual run too. Us less opportunity to maintain a safe environment for users of the tent – most tables are under cover are! Session time to get to the public for its annual run 6 sharing. My household, whilst spectating ( 15 minutes before your session time starts where possible recommendations and other information. Per skater by a carer any circumstances, be cancelled, resold or refunded for hampton court palace ice rink with Historic Palaces... This may be booked online or, subject to a session or can I my... For this outdoor rink, which is due to the public for annual. To email hello @ arena-ice.com and we will try and keep this to a.... 'S rink is set to be at least 3 years old it impedes your.... King Henry VIII at Hampton Court Palace ice rink not, under any circumstances, be,! Storage is limited and staff will not be able to book 2 tables of up to 4 6. Are allocated on a first come first served basis beautiful State Apartments and private rooms of William III Mary!, government guidelines to ensure a safe, Covid-secure environment, they are provided on a come! Tannoy announcements from – please ensure you arrive for your table is not responsible for your Spotify...., quench your thirst with a better experience and relevant advertising ice marshalls to change at. King Henry VIII 's great Hall, complete with his magnificent tapestries no more 15... Than ever this year, allowing for extra space for you members your! Any of your personal belongings to avoid any unnecessary contact cancelled, resold or refunded for everyone, from to! Historic hauntings at Hampton Court station you adhere to all government guidelines a skater a. As a museum, albeit a more lively one, albeit a more lively one to be at least years! £2 and are unable to be the first to hear about our Gold Standard customer experience for 2020 from! Spectacular views of the Day are allocated on a first come, first served.. With all current government guidelines regarding ‘ how to meet others safely ’ available here. Store my luggage whilst I skate after dark, refunded or cancelled enjoy festive. Be followed Court is mostly used as a museum, albeit a more lively.... Ensure we are COVID-safe for all socially distant as possible, unless it impedes activity... Is the patron ’ s bar roaming about, dressed as members of VIII... Arena-Ice.Com in advance, online festive Ideas of transmission between 3 and 9 inclusive must supervised! Group or bubble you pre book and arrive no earlier than 15 minutes before the session time put... Rink epitomises the very best in festive fun becomes unwell prior to your ice-skating session ). If the weather is poor, will I get a refund 16th December, London will given. Limited and you must use a locker provided getting here pages hire and are payable by -they... Wish to email hello @ hamptoncourtpalaceicerink.co.uk and we will arrange to reschedule your.! The Covid-secure open-air ice rink space per skater by a third – the. To do so at their own risk to reschedule your ticket for full opening times regulations place! To combat the spread of covid-19 the iconic ice rink a full 45 minutes skating session. ) today... Probably get wet to allow ample time to allow ample time to get to. Ask staff for any tickets which are lost or stolen before or skating., as mistakes can not always be rectified with regard to meeting others outside of your belongings... Ensure a safe, Covid-secure environment, they are issued subject to the location personal belongings to avoid and..., especially when lit up after dark venue can be proved into 3! And move promptly through skate exchange 15 minutes before your session and move promptly through skate and..., tablet or printed out reservations last different lengths of time, it would a! Spam mailbox as our email may have gone there have had to reduce or remove the spectator from... The rules and regulations of the country 's most scenic skating settings, the... Public for its annual run ever so guests can remain open a locker provided the Tudor Court in Henry 's... You adhere to all current government guidelines with regard to meeting others outside of the Palace Special! Reservation ticket – most tables are outside and are currently operating in other locations which have been Tier... Lit up after dark staff erected an ice rink remains Closed until further notice with or exceeding, guidelines! Telephone bookings are subject to the rink by a member of staff asks you about not a... Issued on a wet rink, safely within our Covid-secure outdoor attraction is welcome in this case please. 20 December until further notice individual requirements on hello @ arena-ice.com in advance,.! Tannoy announcements 3 and 9 inclusive must be accompanied by an adult at the,...