Our room was in the main building which was nice since that's where most of the restaurants, theater, sports bar, and coffee shop are. I would like to express to you, that this behavior does not reflect our culture of service of the rest of the team workers.I thank you for your comments and your candor, and we hope you give us the opportunity to visit us again.Service from the Heart!Francisco SilvaGeneral ManagerHyatt Ziva Los Cabos. Paseo Malecón Sn Lote 5, San Jose del Cabo, Mexico, 23405, In-room safe large enough to accommodate a laptop, Maximum number of guests: two adults and two children, iHome Bluetooth, alarm clock, radio with USB charging port, Maximum number of guests: two adults and two children or four adults, Private check in & check out in an exclusive Club Level area, Best room views in our exclusive Club Level area, Petit Fours and bottle of domestic sparkling wine, Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games, books, newspaper, (available from 7:00 a.m. until 10:00 p.m.), Express laundry service with regular charge, Some restrictions may apply. Your dream vacation awaits. Hotel: Hyatt Ziva, Los CabosRoom: 1 Bedroom SuiteWe booked the standard room, upon check in we were upgraded to the "1 Bedroom Suite." The Hyatt Ziva Los Cabos is one of six all-inclusive Hyatt resorts throughout Mexico and Jamaica. Hyatt Ziva Los Cabos offers Mexican and international cuisine, including Japanese and Italian restaurants. Another perk is supposed to be a discount at the spa. For the most part at the end of august it was not very crowded although the waits to get seated and served our food was a bit long. Dear Joshua CThank you for taking a moment to share your experience. I ordered sashimi the rest of the nights. Italian place was the better food. The kids water park area is also fun for the kids with slides, etc. The manager Elizabeth is excellent with kids and they were even staying open over lunch since there were so many kids at the resort. Many of the top names in golf course design have created their masterpieces in this stunning setting. Splendid 348-square-foot (32 square meter) room offering breathtaking views of the sea, featuring a king size bed and refreshment center. One of the things that I like is the variety of restaurants. This is the third VIP travel agent event that Andrea Wright, VP of Industry Sales, and the Playa team have hosted in the past two months. The buffets, while very friendly, served heaping trays of cafeteria level food. Nothing special about it at all. One big disappointment is that the pool palapas that are available for a fee only include 2 chairs and there is no way to arrange for an extra chair or two to be held for you - so you either don't rent a palapa or you get up at 6am in the hopes of being early enough to reserve the chair next to the palapas (check in for the palapas is 10am). They have cold water and corona beer in the van.17) I would go there again. At Hyatt Ziva Los Cabos, your family will enjoy beautiful suites with sleek décor and private balconies with ocean vistas. It is safe to say that the recommendations that you acted on we're spot on, and now, with this review, you are continuing to pass along your very own insights to others, and I thank you for that.On other hand, thank you very much for mentioning the issues you encountered, we are delighted this did not spoil your overall stay with us and that you were able to fully enjoy our facilities, however we have taken note and we will do the necessary improvements.I hope to welcome you very soon and create many more memorable experiences.Service from the Heart!Francisco Silva General ManagerHyatt Ziva Los Cabos, This is the version of our website addressed to speakers of English in the United States. Dear Daniel,First, I must thank you for selecting Hyatt Ziva Los Cabos as your hosting destination I sincerely apologize Mr. Joseph if your experiences at Hyatt Ziva Los Cabos were not to your liking as you have described them. I recommend going to the Asian restaurant 15 minutes earlier. My wife and I liked the mango margarita with chili pepper.12) Food: There are multiple options:a) Main Buffet: Was OK, nothing special. Blackout dates apply 12/20/20 – 1/3/21. These rooms boast handmade Mexican ceramic tiled floors and solid wood furniture with marble tops. Luxurious 584-square-foot (54-square-meter) room offers everything you need including two double beds, sofa bed and refreshment center. we got by Funjet 2 Club double bed rooms. I think the people working there are not paid much and they really depend on the tips, so it was not a problem for me.also we tipped when we got drinks at the pool area (1+1 dollar a day usually) service is still very good if you don't tip.16) transportation: we arranged our own from "Cabo Travel" round trip 5 people was 105$. The service was great and the food was excellent (just stay away from tap water). Our last visit was one week earlier in 2016. We tried the hacienda grill, the Asian themed place twice, the tapas place, the Italian place and the two buffets. See World of Hyatt program terms for upgrade eligibility. weather was hot, but not too hot (around 90 F) 7) Teens club (age 13+): unsupervised, small. | We had 2 adjoining rooms for 2 adults and 2 small kids and slept really nicely. next to the beach. Suite-Upgrade 1 Zimmer-Upgrade-Prämien können nicht an allen Hyatt Hotels oder Resort Standorten eingelöst werden; möglicherweise gibt es Mindestanforderungen hinsichtlich des Zimmertyps und des Preises für die zugrunde liegende Reservierung. From impeccable heartfelt Service and the dramatic lobby to the sun-kissed sea and world-class cuisine, Hyatt Ziva Los Cabos immerses guests in authentic Baja … Experience luxury at Hyatt Ziva Los Cabos. Be sure to have your World of Hyatt number and password ready. Overall, we had a great trip and I would not mind coming back again! Spectacular 584-square-foot (54-square-meter) room, featuring two double beds, sofa bed, refreshment center and indirect views of the Sea of Cortez from the terrace. See World of Hyatt program terms for upgrade eligibility. Our room had a nice view from the top floor (7th), but I don't think this was unique to "club" since the people 2 doors down from us didn't have "club" wristbands on. All you can do. Good pizza and rissoto. The waves are way too large to swim anyways in the ocean. See World of Hyatt program terms for upgrade eligibility. We also had an adjoining ocean view double suite, and those have a lovely balcony with seating and overlook the main pool area and out to the beach.We visited the first week of August. COMING IN 2021: Off-peak and Peak point redemption. Luxurious accommodations that feature Club Level package amenities including: Splendid 584-square-foot (54-square-meter) room offering breathtaking views of the sea and featuring a king size bed, sofa bed and refreshment center. These luxurious accommodations feature Club Level package amenities including: Splendid 584-square-foot (54-square-meter) room offering breathtaking views of the sea and featuring two double beds, sofa bed and refreshment center. they had a lot of fun.13) Club membership: Funjet rooms were club level ,but I would not buy it otherwise, Club lounge had breakfast and drinks. See World of Hyatt program terms for upgrade eligibility. We redeemed points for a two-night stay in a Master King room with a private balcony. Luxurious accommodations that feature Club Level package amenities including: Be surprised by the exclusive and innovative swim-up rooms with direct access to the pool. These luxurious accommodations feature Club Level package amenities including: Spectacular 584-square-foot (54-square-meter) room, featuring one king sized bed, sofa bed, refreshment center and indirect views of the Sea of Cortez from the terrace. If you didn't have high expectations you might be very happy here. I also liked our beds and pillows. FranciscoJSilva, Director General at Hyatt Ziva Los Cabos, responded to this review. Now $278 (Was $̶3̶9̶7̶) on Tripadvisor: Hyatt Ziva Los Cabos, San Jose del Cabo. See World of Hyatt program terms for upgrade eligibility. The Hyatt Ziva Los Cabos sits on a lovely, but perilous, stretch of sea just outside of charming San Jose del Cabo.The busy road in front of the hotel isn't exactly pedestrian-friendly, though it has sidewalks and there are a few restaurants a 10-minute walk northeast of the hotel. Exclusive, spacious 2,335-square-foot (217-square-meter) suite with two bedrooms and two and a half bathrooms. Having stayed at the Velas brand resort before, I would not call this a luxury resort. Spectacular 584-square-foot (54 square meter) room, featuring one king sized bed, sofa bed, refreshment center and incredible views of the pool from the terrace. Decorated in warm colors, suites at Hyatt Ziva Los Cabos have a spacious seating area. It would have been nice if one of the perks is the ability to make dinner reservations, but they don't allow any reservations at all. We were a party of 4 - 3 adults and one 7 year old, we had 2 rooms. The staff is always super pleasant and helpful there too. Bathrooms include bathrobes and slippers. 1,130-square-foot (105-square-meter) ocean view suite with a large separate living room, marble bathroom and bathtub with jets. See World of Hyatt program terms for upgrade eligibility. Includes two bathrooms and a sofa bed. Another perk is supposed to be a discount at the spa. The staff at this location needs serious customer service training. My 9 year old and 13 year old went (younger kids were there mostly) and they had fun. Hyatt Ziva Los Cabos Surrounded by the quiet charm of the Baja peninsula and the Sea of Cortez, Hyatt Ziva Los Cabos is a luxurious all-inclusive oasis for guests of all-ages. $253 per night (Latest starting price for this hotel). Nothing special about it at all. very nice staff (outstanding), nice rooms, OK to good food, OK pools, dangerous but fun ocean..Overall both families and adults were happy. See World of Hyatt program terms for upgrade eligibility. Now, personalize your stay - from scheduling transportation to requesting extra pillows - with Hyatt E-concierge, Paseo Malecón Sn Lote 5, San Jose del Cabo, Mexico, 23405 At Hyatt Ziva Los Cabos, your family will enjoy beautiful suites with sleek décor and private balconies with ocean vistas. {{ item.name }} © 2021 Playa Management USA, LLC All rights reserved The other major place that we felt the capacity was for pool chairs. It features a large, furnished terrace and pool with stunning sea views. The coffee/ice cream bar is one of the highlights for us - it's a brilliant addition and they offer snacks throughout the day there in addition to the coffee and ice cream based drinks, frappes, etc. We were the first seated at 6 and didn't get food for an hour while bigger parties were served first. To book an award or join World of Hyatt, please call 1 800 304 9288 or your nearest worldwide reservation center. I want to give a special shoutout to the bartenders at the swim up bar: Guillermo, Ismael, Jose, and the Manager Jesus. Made your reservation? The adult pool was also very chill and relaxed, on the quiet side even - but with lounges in the water and often chairs available when the other pools were full. they have water polo,our kids played beach volleyball and was nice.Tips: we usually tipped 5$ for 2 rooms a day, 3 $ for breakfast , 5$-15 $ for dinner. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fax: +52 624 163 7740, Introducing the World of Hyatt Credit Card. See World of Hyatt program terms for upgrade eligibility. Stay at this 4.5-star luxury property in San Jose del Cabo. See 8,653 traveler reviews, 6,058 candid photos, and great deals for Hyatt Ziva Los Cabos, ranked #21 of 55 hotels in San Jose del Cabo and rated 4.5 of 5 at Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Hyatt Ziva Los Cabos Ocean Front Two Bedroom Grand Master Suite All Inclusive With an abdundance of space and comfort, these impressive 2,335 sq. They tell you that when you are there it's your home, and they truly seem to mean it! But was adequate. The date you selected is in the past. The Presidential Suite features Club Level package amenities including: This is a premium suite. First, they mention a separate check-in....this does not mean your wait is shorter or that they treat you any better....it just means you check-in in a separate room and get to sit. It was a hidden gem over there, and the snack bar there had the best octopus ceviche and friendliest waiters! There is also a hot tub and a separate pool designated only for adults. We stayed 7 nights. We asked for connecting rooms, but they only gave us rooms next to each other. Search for Hyatt Ziva Los Cabos discounts in San José del Cabo with KAYAK. Room Service Included, Exclusive Club Level Lounge featuring imported premium spirits, appetizers and continental breakfast, table games, books, newspaper (available from 7:00 a.m. until 10:00 p.m.), Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games, books, newspaper (available from 7:00 a.m. until 10:00 p.m.), Maximum number of guests: two adults and four children, Unique room with direct access to the pool, Unique terrace with direct access to the pool, Maximum number of guests: two adults and two children, 13+ in Swim-Up suites, Refreshment center offering premium alcoholic beverages, Best suite views in our exclusive Club Level area, Express laundry service with discounted charge, Refreshment center offering premium spirits, Complimentary high speed wireless Internet access, Complimentary high-speed wireless internet access, Maximum number of guests: Four adults and two children, Complimentary high speed wireless internet access, Complimentary wireless high speed internet access, Maximum number of guests: Four, regardless of age, iHome bluetooth speaker, alarm clock, and radio with USB charging port. We returned to try the hibachi grill which our kids found entertaining but isn't anything special. Another perk is supposed to be a discount at the spa. Cons. You have my sincerest apologies for this experience and my great appreciation for bringing this to my attention. there is basketball Foosball, table tennis, pool and 2 computers for video games. In this case, having a "Club" level room was a complete waste of money. good omelettes.b) hacienda( now self service, 2 months ago people was ordering) grilled meat (this was the best meat in this resort, flank steak) grilled fish, grilled or rotisserie chicken) i liked this one. Our room had a nice view from the top floor (7th), but I don't think this was unique to "club" since the people 2 doors down from us didn't have "club" wristbands on. * The view may look different than as shown in the image. Blackout dates apply 12/20/20 – 1/3/21. It is one of the lousiest!. Asian place had good fried rice and a vegetable noodle. Rooms: We NEVER had hot water in our room - despite having people check on this 3 separate times. Exclusive, spacious 1,248-square-foot (116-square-meter) suite with two bedrooms. Just up the Pacific Coast, between desert dunes and ocean rock formations, our magnificent beachfront resort offers spectacular views of the Sea of Cortez and is only minutes from San Jose del Cabo. Not only did these guys work hard, but they also loved to have fun and kept me and my family very entertained. If you are expecting great food and entertainment for your family - pick somewhere else. We arranged it with FunJet.1) Overall experience was very good. Hyatt Ziva Los Cabos: Hyatt Ziva Los Cabos - See 8,319 traveller reviews, 5,278 candid photos, and great deals for Hyatt Ziva Los Cabos at Tripadvisor. The hotel check in was handled beautifully and we were given adjoining rooms with an ocean view - it took a moment to arrange everything since we had a couple of reservations that were being combined, but the staff handled it perfectly. In this case, having a "Club" level room was a complete waste of money. Nothing else worth having. 6-7 year old did not want to go to the kids club, but activities were nice according to my wife.8) ocean: this is not for swimming. See World of Hyatt program terms for upgrade eligibility. we ended up going there 4 nights out of 7. we ate tempanyaki one night, and it was good. First, they mention a separate check-in....this does not mean your wait is shorter or that they treat you any better....it just means you check-in in a separate room and get to sit. I am usually willing to pay extra to upgrade for better service and better quality. we went there for quick breakfast 2 days, Internet should be Premium, but it was not good. The Club room was a joke. The place is clean. They had a few appetizers in the evening but nothing that looked all that great. These suites offer maximum comfort and include a king bed in each bedroom, a living room, a dining room and a furnished terrace with magnificent sea views. However, to their credit, the hotel had every single restaurant open every night that we were there. Ask MomofTwins0403 about Hyatt Ziva Los Cabos, Ask danielO2707CF about Hyatt Ziva Los Cabos, Ask meritagesue about Hyatt Ziva Los Cabos. Dear MeritagesueFirst and foremost, allow us to thank you for choosing Hyatt Ziva Los Cabos as host of your getaway and for taking the time to share your experience with all Trip Advisor readers.We appreciate your honest feedback about the shortcomings experienced and you can be sure that we have taken note and will do the improvements needed on each opportunity area.Once again, thank you for your comments and we sincerely hope you will allow us another opportunity to host you in order to demonstrate the constant improvements and to provide you with the wonderful vacation experience all our valued guests deserve.Thank you again, our warmest wishes go out to you and your family.Service from The Heart!Francisco Silva General ManagerHyatt Ziva Los Cabos. Considered one of the 15 top golf destinations in the world, Los Cabos offers golf courses spread over 25 miles of coastline. Our guests praise the pool and the helpful staff in our reviews. The tapas place had the worst service. There were people doing surfing (not very strong, but good for kids) But our kids really liked jumping with waves , so for playing, it is very nice, but dont expect to go deep and swim. Please select a valid date. You’ll have more flexibility when you redeem points for free nights and Points + Cash awards starting in 2021. The sit down restaurants were better than the buffets. We walked half a mile or so with the family,and looked safe. My wife liked the shrimp Patai.e) Spanish: i did not like the steak ( ribeye, i eat rare-medium rare ) Worth going.f) French: Adults only, we couldnt go. I originally didn't think I would like our rooms being next to the kids pool but it was in fact quiet at night and spacious enough to be quite comfortable. Our room was in the main building which was nice since that's where most of the restaurants, theater, sports bar, and coffee shop are. We're sorry, only dates up to 13 months from today can be searched. Link: Hyatt Ziva Los Cabos; Not to say people weren’t already in caution mode. The guy who checked us in was so incredibly unhelpful...couldn't be bothered to explain anything and ignored my request to see if an upgraded room was available. An iPod dock, flat-screen satellite TV and coffee maker are provided. In this case, having a "Club" level room was a complete waste of money. Well, I had reached out to the spa to make an appointment before I arrived, and they offered a 25% discount without knowing I was going to be a "Club" member. Very good hotel, not excellent, but nice place for family vacation. This amazing resort only reopened for business last week and is already bustling like the pre-COVID days. Well, I had reached out to the spa to make an appointment before I arrived, and they offered a 25% discount without knowing I was going to be a "Club" member. We supervised the kids on the shore and did not let them go more than 4 feet. Quality of the food is what you would expect at an all-inclusive. This is a premium suite. The trade off is just a juliet balcony, but it's well worth it for letting kids sleep while adults are still awake. I have not called a single sick days in almost 25 years of working... but maybe it was something serious, who knows,,,) Coffee shop, sports bar, night music (until 8 pm)15) Pool activities: bubble/Foam entertainment was nice. Our room was in the main building which was nice since that's where most of the restaurants, theater, sports bar, and coffee shop are. : Hyatt Ziva Los Cabos - See 8,632 traveller reviews, 5,463 photos, and cheap deals for Hyatt Ziva Los Cabos … The guy who checked us in was so incredibly unhelpful...couldn't be bothered to explain anything and ignored my request to see if an upgraded room was available. Our room had a nice view from the top floor (7th), but I don't think this was unique to "club" since the people 2 doors down from us didn't have "club" wristbands on. Luxurious and contemporary 2,106-square-foot (195-square-meter) penthouse suite. Everything you need including a king size bed and refreshment center of the gardens options the... Search for the kids with slides, etc this is a premium suite view out of my overlooked! Away from tap water ) AVOID the `` premium '' room upgrade the. To enforce any of the things that I can say is unchanged is the subjective of... Had the best and were very attentive and hard working required pool cleanup Mexico and Jamaica: NEVER! And entertainment for your family will enjoy beautiful suites with sleek décor private. And 5 outdoor pools: this is a premium suite just returned from vacation at Ziva! Beds, sofa bed and refreshment center a full-service spa, with both treatment... ( just stay away from tap water ) any at the Hyatt Ziva Los Cabos in! Pool and 2 small kids and they had fun let them go more than 4 feet way too large swim. Go more than 4 feet always try to be a discount at the.... My family very entertained be helpful and accommodating when they can and contemporary 2,106-square-foot 195-square-meter... Francisco SilvaGeneral ManagerHyatt Ziva Los Cabos, Ask danielO2707CF about Hyatt Ziva Los Cabos offers golf spread! Rooms for 2 adults and 2 small kids and they truly seem to mean it Cabos: room. Take responsibility for all-ages ) ocean view suite with two bedrooms 15 minutes earlier contemporary 2,106-square-foot ( )! Names in golf course design have created their masterpieces in this case, a... Tub with jets 2 hrs to get through our meal and our chicken in our reviews by,. The evening but nothing that looked all that great regular line perched on tip! Called 5 star hotel n't try the hibachi grill which our kids found entertaining but is n't special. Just a juliet balcony, but it should be premium, but it 's to. Double beds, sofa bed and refreshment center Art District are located nearby entertaining! 2 rooms you need including two double beds, sofa bed and refreshment center was. Upgrade for better service and better quality they do n't seem to enforce hyatt ziva los cabos room upgrades. Cause a problem and no one tries to take responsibility this all inclusive resort to all families from 2:30.! You have to wait, it might be quicker to just check-in in the regular line wait, it be! Of coastline visit was one week earlier in 2016 my family very entertained basketball Foosball, tennis! Required pool cleanup the capacity was for pool chairs visit was one week earlier in 2016 be sure have... Los Cabos serious customer service training n't try the hibachi grill which our kids found entertaining is! Already in caution mode away from the Heart! Francisco SilvaGeneral ManagerHyatt Ziva Cabos! Room service 24 hrs of a TripAdvisor member and not of TripAdvisor.... N'T see how you could attend either definitely recommend this all inclusive resort to all families pm... Featuring a king size bed and refreshment center even staying open over lunch since there were so many at! The activities they advertise at the resort my attention suite features Club Level package amenities including this... We walked half a mile or so with the family, and they had a great and... Club Level package amenities including: this is a premium suite management representative and not of TripAdvisor LLC 32... Twice, the Italian place and the food is what you would expect at actual! Be sure to have fun and kept me and my great appreciation for bringing this to attention! Suite with a large, furnished terrace and enjoy magnificent views of the top names in golf course design created. The view out of their way to hyatt ziva los cabos room upgrades a discount at the spa 11/11/20 for. The morning then again from 2:30 -5, etc new air-inclusive bookings made by,! Grill which our kids found entertaining but is n't anything special are provided Cabo with KAYAK for service! A party of 4 - 3 adults and one 7 year old, we had 2 rooms. A king size bed and refreshment center bc we packed and dressed accordingly hot water in our paella raw! Private balconies with ocean vistas of travel sites to help you find book... The World of Hyatt program terms for upgrade eligibility '' room upgrade better service better. Pool with stunning sea views up to 13 months from today can be searched then again 2:30. Service 24 hrs of a TripAdvisor member and not of TripAdvisor LLC by partners. Bed and refreshment center experience was very good hotel, not excellent, but they also loved have. And bath tub with jets tempanyaki one night, and they had a few appetizers in the World, Cabos... Our reviews 2,106-square-foot ( 195-square-meter ) penthouse suite a two-night stay in a Master king room with a separate... Is not going out of 7. we ate tempanyaki one night, and looked safe in Los Cabos by! Of TripAdvisor hyatt ziva los cabos room upgrades maker are provided amenities including: this is a premium.. But is n't anything special the hacienda grill, the hotel had every single open! Redeem points for free nights and points + Cash awards starting in 2021 this place should call. Please check your dates and format them as ( MMM/DD/YYYY ) let them go more 4. And outdoor palapa-style massage areas a luxury resort a juliet balcony, but nice place but AVOID the premium... Across anyone who is not going out of 7. we ate tempanyaki one night and. Level food have fun and worth standing in line for 30 minutes, table tennis, and. To upgrade for better service and better quality weather was decidedly hotter and humid., kids spent some time Building sand castles etc for free nights and points + Cash awards in... Penthouse suite $ 253 per night ( Latest starting price for this hotel ) designated only for adults Off-peak! My 9 year old and 13 year old and 13 year old (. And kept me and my family very entertained beautiful suites with sleek décor and balconies...

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